Privacy Policy

At Zama Home Store, accessible from www.zamahomestores.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Zama Home Store and how we use it.

1. Information We Collect

We collect information to provide better services to all our customers. This includes:

  • Personal Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number (WhatsApp).

  • Log Files: Like most websites, we follow a standard procedure of using log files. This includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages.

  • Cookies: We use "cookies" to store information about visitors' preferences and the pages on the website that the visitor accessed or visited. This helps us optimize the user experience.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process and fulfill your furniture orders.

  • Communicate with you (via Email or WhatsApp) regarding order status or promotional offers.

  • Screen our orders for potential risk or fraud.

  • Improve and personalize your experience on our website.

  • Understand and analyze how you use our website to improve our product range.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • Shopify: We use Shopify to power our online store.

  • Meta Ads: We use tracking pixels to provide you with targeted advertisements based on your interests.

  • Courier Services: We share your name, address, and phone number with our delivery partners to ensure your furniture reaches you safely.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Security

The security of your personal information is important to us. We use industry-standard encryption and secure payment gateways to ensure that your data is protected during transactions.

6. Your Rights

If you are a resident of Pakistan (or the region we serve), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

7. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [Insert Email Address] or via WhatsApp at +92 330 7055527.